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Exam 70-270:

Installing, Configuring, and Administering Microsoft Windows XP
Professional

Published: February 22, 2008

Language(s): English, French, German, Japanese, Korean, Spanish, Portuguese
(Brazil), Chinese (Simplified)

Audience(s): IT Professionals

Technology: Microsoft Windows XP

Type: Proctored Exam

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Overview:

Audience Profile

Candidates for this exam operate in medium to very large computing
environments that use Windows XP Professional as a desktop operating system.
They have a minimum of one year of experience implementing and administering any
desktop operating system in a network environment.

Credit Toward CertificationWhen you pass Exam 70-270: Installing, Configuring,
and Administering Microsoft Windows XP Professional, you complete the
requirements for the following certification(s):

* Microsoft Certified Professional (MCP)

Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP
Professional: counts as credit toward the following certification(s):

Core credit toward Microsoft Certified Systems Engineer on Windows Server 2003
certification

Core credit toward Microsoft Certified Systems Administrator on Windows Server
2003 certification

Core credit toward Microsoft Certified Systems Engineer on Microsoft Windows
2000 certification

Core credit toward Microsoft Certified Systems Administrator on Microsoft
Windows 2000 certification

Note This preparation guide is subject to change at any time without prior
notice and at the sole discretion of Microsoft. Microsoft exams might include
adaptive testing technology and simulation items. Microsoft does not identify
the format in which exams are presented. Please use this preparation guide to
prepare for the exam, regardless of its format.

Skills Being Measured

This exam measures your ability to accomplish the technical tasks listed
below.The percentages indicate the relative weight of each major topic area on
the exam.

Installing Windows XP Professional

Perform and troubleshoot an attended installation of Windows XP Professional.

Perform and troubleshoot an unattended installation of Windows XP
Professional.

o Install Windows XP Professional by using Remote Installation Services (RIS).

o Install Windows XP Professional by using the System Preparation Tool.

o Create unattended answer files by using Setup Manager to automate the
installation of Windows XP Professional.

Upgrade from a previous version of Windows to Windows XP Professional.

o Prepare a computer to meet upgrade requirements.

o Migrate existing user environments to a new installation.

Perform post-installation updates and product activation.

Troubleshoot failed installations.

Implementing and Conducting Administration of Resources

Monitor, manage, and troubleshoot access to files and folders.

o Configure, manage, and troubleshoot file compression.

o Control access to files and folders by using permissions.

o Optimize access to files and folders.

Manage and troubleshoot access to shared folders.

o Create and remove shared folders.

o Control access to shared folders by using permissions.

o Manage and troubleshoot Web server resources.

Connect to local and network print devices.

o Manage printers and print jobs.

o Control access to printers by using permissions.

o Connect to an Internet printer.

o Connect to a local print device.

Configure and manage file systems.

o Convert from one file system to another file system.

o Configure NTFS, FAT32, or FAT file systems.

Manage and troubleshoot access to and synchronization of offline files.

Implementing, Managing, Monitoring, and Troubleshooting Hardware Devices and
Drivers

Implement, manage, and troubleshoot disk devices.

o Install, configure, and manage DVD and CD-ROM devices.

o Monitor and configure disks.

o Monitor, configure, and troubleshoot volumes.

o Monitor and configure removable media, such as tape devices.

Implement, manage, and troubleshoot display devices.

o Configure multiple-display support.

o Install, configure, and troubleshoot a video adapter.

Configure Advanced Configuration Power Interface (ACPI).

Implement, manage, and troubleshoot input and output (I/O) devices.

o Monitor, configure, and troubleshoot I/O devices, such as printers,
scanners, multimedia devices, mouse, keyboard, and smart card reader.

o Monitor, configure, and troubleshoot multimedia hardware, such as cameras.

o Install, configure, and manage modems.

o Install, configure, and manage Infrared Data Association (IrDA) devices.

o Install, configure, and manage wireless devices.

o Install, configure, and manage USB devices.

o Install, configure, and manage hand held devices.

o Install, configure, and manage network adapters.

Manage and troubleshoot drivers and driver signing.

Monitor and configure multiprocessor computers.

Monitoring and Optimizing System Performance and Reliability

Monitor, optimize, and troubleshoot performance of the Windows XP Professional
desktop.

o Optimize and troubleshoot memory performance.

o Optimize and troubleshoot processor utilization.

o Optimize and troubleshoot disk performance.

o Optimize and troubleshoot application performance.

o Configure, manage, and troubleshoot Scheduled Tasks.

Manage, monitor, and optimize system performance for mobile users.

Restore and back up the operating system, System State data, and user data.

o Recover System State data and user data by using Windows Backup.

o Troubleshoot system restoration by starting in safe mode.

o Recover System State data and user data by using the Recovery console.

Configuring and Troubleshooting the Desktop Environment

Configure and manage user profiles and desktop settings.

Configure support for multiple languages or multiple locations.

o Enable multiple-language support.

o Configure multiple-language support for users.

o Configure local settings.

o Configure Windows XP Professional for multiple locations.

Manage applications by using Windows Installer packages.

Implementing, Managing, and Troubleshooting Network Protocols and Services

Configure and troubleshoot the TCP/IP protocol.

Connect to computers by using dial-up networking.

o Connect to computers by using a virtual private network (VPN) connection.

o Create a dial-up connection to connect to a remote access server.

o Connect to the Internet by using dial-up networking.

o Configure and troubleshoot Internet Connection Sharing (ICS).

Connect to resources by using Internet Explorer.

Configure, manage, and implement Internet Information Services (IIS).

Configure, manage, and troubleshoot Remote Desktop and Remote Assistance.

Configure, manage, and troubleshoot an Internet Connection Firewall (ICF).

Configuring, Managing, and Troubleshooting Security

Configure, manage, and troubleshoot Encrypting File System (EFS).

Configure, manage, and troubleshoot a security configuration and local security
policy.

Configure, manage, and troubleshoot local user and group accounts.

o Configure, manage, and troubleshoot auditing.

o Configure, manage, and troubleshoot account settings.

o Configure, manage, and troubleshoot account policy.

o Configure, manage, and troubleshoot user and group rights.

o Troubleshoot cache credentials.

Configure, manage, and troubleshoot Internet Explorer security settings.

Preparation Tools and Resources

To help you prepare for this exam, Microsoft Learning recommends that you
have hands-on experience with the product and that you use the following
training resources. These training resources do not necessarily cover all of the
topics listed in the "Skills Measured" tab.

Classroom Training

* : Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2620B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2619B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2226A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)

* 2223A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)

* 2223B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

* 2618B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2616B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2285A: Installing, Configuring & Administering Microsoft® Windows® XP
Professional

* 2272B: Implementing and Supporting Microsoft® Windows® Vista Professional

* 2617B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2227B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

* 2615B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2225A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)

* 2225B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

* 2285B: Installing, Configuring & Administering Microsoft® Windows® XP
Professional

* 2227A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)

* 2224A: Installing, Administering and Configuring Microsoft Windows XP
Professionnel (2 Days)

* 2621B: Implementing and Supporting Microsoft Windows XP Professional (5 Days)

* 2619A: (5 Days)

* 2224B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

* 2272C: Implementing and Supporting Microsoft® Windows® XP Professional

* 1560C: Updating Support Skills from Microsoft® Windows NT® 4.0 to Microsoft
Windows® 2000

* 2226B: Installing, Administering, and Configuring Microsoft Windows XP
Professional (2 Days)

Microsoft E-Learning

* 2285AE: Installing, Configuring & Administering Microsoft® Windows® XP
Professional

* 1560AE: Updating Support Skills from Microsoft® Windows NT® 4.0 to Microsoft
Windows® 2000

* 2285BE: Installing, Configuring & Administering Microsoft® Windows® XP
Professional

Microsoft Press Books

* MCSE Training Kit (Exam 70-270): Microsoft Windows XP Professional

Practice Tests

* Testkingdom(testkingdom.com)

Microsoft Online Resources

Learning Plan: Get started by creating a step-by-step study guide that is based
on recommended resources for this exam.

Microsoft Learning Community: Join newsgroups and visit community forums to
connect with your peers for suggestions on training resources and advice on your

certification path and studies.

TechNet: Designed for IT professionals, this site includes how-to instructions,
best practices, downloads, technical resources, newsgroups, and chats.

MSDN: Designed for developers, the Microsoft Developer Network (MSDN) features
code samples, technical articles, downloads, newsgroups, and chats.

Have Questions? For advice about training and certification, connect with peers:

* Visit the training and certification forum

For questions about a specific certification, chat with a Microsoft Certified
Professional (MCP):

* Visit our MCP newsgroups

To find out about recommended blogs, Web sites, and upcoming Live Meetings on
popular topics, visit our community site:

* Visit the Microsoft Learning community

Learn about the benefits of Microsoft Certification. Find answers to frequently
asked questions regarding program benefits, member site access, and Windows Live
ID.

Q. What are the benefits of becoming MCP-certified?

A. By becoming a Microsoft Certified Professional (MCP) and earning Microsoft
Certifications, you keep your skills relevant, applicable, and competitive.

* Learn more about certification benefits

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Q. What will I find on the Microsoft Certification member site?

A. You will find:

* A downloadable certificate of achievement for MCPs

* Your Official Microsoft Certification transcript

* A tool to create and download custom credential logos

* Additional information and offers for MCPs

* Access to your contact preferences and profile

* The Microsoft Certified Trainer enrollment tool

Q. Are welcome kits still available for new MCPs?

A. New members of the community are welcomed with a Microsoft Certification ID
(or MCP ID)—the key to all of the benefits on the MCP member site. The
Certificate Manager tool on the MCP member site allows you to create, download,
print, and store your customized Certificate of Achievement as soon as your new
certification appears on your transcript. The most up-to-date versions of the
program agreement and contact sheet are also available online. To accommodate
customer preferences and an environmentally conscious world, we no longer mail
out welcome kits.

* Sign in to the MCP member site

Q. What is Charter Member certification?

A. Charter Members are the pioneering group of individuals who achieve a
certification shortly after the certification becomes available. When a Charter
Member certification is offered, it is available to candidates who achieve the
new certification within six months after the certification exam is released.
Charter Members are recognized by receiving the Charter version of the
certificate.|

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Q. How much time do I have to order my Charter Member kit?

A. You can order your Charter Member kit up to six months after the exam
availability date.

Q. I have heard that United States veterans receive reimbursement for MCP exams.
What is the benefit?

A. United States veterans who take MCP exams can use their Department of
Veterans Affairs (VA) education benefits to cover examination fees. If you are
eligible for Montgomery G.I. Bill (Chapter 30), VEAP (Chapter 32), and
Dependents Educational Assistance (Chapter 35) benefits, you can receive
reimbursement for exam fees of up to US$2,000 per exam.